Utilization rate tracking

Track billable utilization rate from the same records used for client billing.

Keito turns client and project time records into utilization data: see billable ratios by person and project before billing closes and margin expectations are set.

$49
Flat team plan from
0
Per-seat billing surprises
14 days
Trial workspace
app.keito.ai / utilization

Utilization review

Bridgewater Consulting

Billable utilization

76%

Active work

24

Reviewed

91%

Ready to bill

$18.4k

Time captured with context

utilization rate

Live

Billing review complete

Client and project checked

Done

Invoice evidence ready

Approved summary prepared

Next
01

Built around the work before the invoice

utilization rate needs more than a timer. The billing record has to keep client, project, approval, and invoice context together before the work reaches finance.

Capture the work while it is fresh

Record billable time by client, project, task, and person so the billing source of truth is created during delivery, not reconstructed at month end.

Review before anything reaches the client

Approve entries, expenses, and budget movement in one place so managers can catch missing context before finance creates the invoice.

Turn approved time into billing evidence

Use the same tracked data for invoices, client summaries, margin reviews, and internal capacity conversations.

02

Utilization visibility

Know your utilization rate before billing closes — not after

Utilization rate is one of the most important metrics in professional services — it tells you how much of your team capacity is actually converting to client revenue. But utilization data is only useful when it reflects real delivery records, not estimates or attendance. Keito builds utilization data directly from the time records used for client billing: as delivery teams log hours against clients and projects, the aggregate becomes a utilization picture by person, team, and project. Engagement managers can see billable ratios before the billing period closes, identify low utilization early enough to address it, and use the same reviewed records for both client invoicing and internal performance conversations.

Calculate billable utilization rate from reviewed client and project time records

See utilization by person, project, and billing period without a separate analytics tool

Use the same records for client billing and internal utilization reporting

Workflow fit

Utilization data from billing records

Keito keeps utilization rate connected to client, project, billable status, approval, and invoice context before the work reaches finance.

Calculate billable utilization rate from reviewed client and project time records

See utilization by person, project, and billing period without a separate analytics tool

Use the same records for client billing and internal utilization reporting

03

What Keito adds to utilization rate

Billing-ready time records

Keito keeps time, expenses, approvals, and client context together so the invoice is backed by the same record your team used to deliver the work.

  • Client and project tagging
  • Billable and non-billable separation
  • Approval status before invoice review

Flat pricing for growing teams

Invite the people who capture, review, and explain client work without turning each new contractor or reviewer into another per-seat charge.

  • Solo from $19/month
  • Flat-rate team plans from $49/month
  • Room for finance and delivery reviewers

Project visibility before the invoice

Spot budget drift, missed entries, and low-margin work before the month closes and the client conversation becomes harder.

  • Project budget views
  • Team utilization context
  • Exportable client summaries
04

Compare the workflow

The difference is not just recording time. It is whether the record can support billing, project decisions, and client conversations.

Area Keito Typical setup

Utilization data from billing records

Keito keeps utilization rate tied to clients, projects, billable status, approvals, and billing summaries in one workspace.

Typical setups capture time in one tool and rebuild the billing explanation later from exports, comments, or spreadsheet cleanup.

Review before invoicing

Managers review entries before they become invoice evidence, so missing context is fixed internally rather than during a client dispute.

Raw timer exports usually reach finance before delivery leads have confirmed whether the work is billable, complete, or client-ready.

Predictable team pricing

Flat-rate plans let delivery staff, reviewers, contractors, and finance users participate without per-seat pricing friction.

Per-seat time trackers make teams choose between clean billing participation and controlling tool spend.

05

Related solution pages

06

Useful reading

Frequently asked questions

What is the best way to manage utilization rate?

Use a workspace where time is captured against the right client and project, reviewed before invoicing, and exported as billing evidence. Keito is built around that workflow, so utilization rate is not separated from the approval and invoice context it needs.

Can Keito help with utilization rate?

Yes. Keito tracks work by client, project, person, billable status, and review state, then turns approved records into client-ready summaries. That makes it useful when utilization rate needs to support billing, profitability, and client reporting rather than just attendance.

How is this different from a generic timer?

A generic timer records duration. Keito records billable context: who did the work, which client and project it belongs to, whether it has been reviewed, and how it should appear in billing evidence.

03

Start solo. Add people when you need them.

Solo is built for one human owner and unlimited AI agents. Pro adds human teammates. Business adds integrations, exports, and online invoice payments.

Solo

One human owner

For independent consultants, freelancers, and small studios running work with AI agents.

$19 /mo

Start Solo
1 human owner
Unlimited AI agents
API access and API keys
Time, expenses, projects, and invoices
Agent source tracking
AI agent work invoice grouping
Most popular

Pro

Team collaboration

For teams that need shared workspaces, approvals, and team-level project visibility.

$49 /mo

Start Pro
Unlimited human team members
Everything in Solo
Team management and invites
Timesheet and expense approvals
Team reports and utilization
Per-member billing rates

Business

Advanced operations

For organizations that need integrations, exports, online payments, and stronger controls.

$199 /mo

Start Business
Everything in Pro
Xero and QuickBooks
Stripe invoice payments
CSV and Excel data export
Custom roles and SSO
Priority support
Agents are included

AI agents do not count as human seats on any plan.

API on every paid plan

Solo, Pro, and Business can use API keys for agent workflows.

Business-only payments

Stripe payments, exports, Xero, and QuickBooks are on Business.

Build a cleaner billing record for professional services leaders, engagement managers, and operations teams that need utilization rate data from delivery records.

Start with Solo, add people on Pro when you need reviewers or collaborators, and see how Keito turns tracked effort into clearer reports.

Track utilization rate in Keito