Keito captures billable and non-billable hours in the same workspace and turns them into a reviewed record, so you can see how much internal, admin, and pre-sales work is costing rather than only what you can invoice.
Utilization review
Non-billable share
31%
Active work
24
Reviewed
91%
Ready to bill
$18.4k
Time captured with context
non-billable time tracking
Billing review complete
Client and project checked
Invoice evidence ready
Approved summary prepared
non-billable time tracking needs more than a timer. The billing record has to keep client, project, approval, and invoice context together before the work reaches finance.
Record billable time by client, project, task, and person so the billing source of truth is created during delivery, not reconstructed at month end.
Approve entries, expenses, and budget movement in one place so managers can catch missing context before finance creates the invoice.
Use the same tracked data for invoices, client summaries, margin reviews, and internal capacity conversations.
Non-billable visibility
Most firms watch their billable hours closely and barely measure the non-billable ones — yet the non-billable side is where profitability is usually won or lost. Internal meetings, admin, tooling, pre-sales and scoping, rework, and unbilled "quick favours" all consume capacity that has a real cost, and when they are invisible the firm has no idea why utilization is low or why a busy month was not a profitable one. The classic symptom is a team that feels slammed while realization quietly slides. Keito makes the non-billable side visible without turning time tracking into surveillance. Every entry is captured against a client, project, and billable status, so billable and non-billable work sit in the same reviewed record rather than being split across tools. Managers can see the non-billable share by person, team, and client before it becomes a year-end surprise, spot which clients absorb disproportionate unbilled support, and decide what to bill, scope out, or systematise. The goal is not to eliminate non-billable time — some of it is essential — but to know exactly how much there is and what it is funding, so utilization targets are set against reality instead of a guess.
Capture billable and non-billable hours in one reviewed record, not separate tools
See non-billable share by person, team, and client before utilization slips
Decide what to bill, scope out, or systematise with real numbers, not guesses
Workflow fit
Keito keeps non-billable time tracking connected to client, project, billable status, approval, and invoice context before the work reaches finance.
Capture billable and non-billable hours in one reviewed record, not separate tools
See non-billable share by person, team, and client before utilization slips
Decide what to bill, scope out, or systematise with real numbers, not guesses
Keito keeps time, expenses, approvals, and client context together so the invoice is backed by the same record your team used to deliver the work.
Invite the people who capture, review, and explain client work without turning each new contractor or reviewer into another per-seat charge.
Spot budget drift, missed entries, and low-margin work before the month closes and the client conversation becomes harder.
The difference is not just recording time. It is whether the record can support billing, project decisions, and client conversations.
Billable vs non-billable visibility
Keito keeps non-billable time tracking tied to clients, projects, billable status, approvals, and billing summaries in one workspace.
Typical setups capture time in one tool and rebuild the billing explanation later from exports, comments, or spreadsheet cleanup.
Review before invoicing
Managers review entries before they become invoice evidence, so missing context is fixed internally rather than during a client dispute.
Raw timer exports usually reach finance before delivery leads have confirmed whether the work is billable, complete, or client-ready.
Predictable team pricing
Flat-rate plans let delivery staff, reviewers, contractors, and finance users participate without per-seat pricing friction.
Per-seat time trackers make teams choose between clean billing participation and controlling tool spend.
The best way to manage non-billable time tracking is to capture work at source, attach it to the right client and project, review it before invoicing, and use the reviewed record as billing evidence. Keito is built around that workflow so time, approvals, and invoice context stay connected.
Yes. Keito helps with non-billable time tracking by tracking work by client, project, task, person, billable status, and review state, then turning approved records into client-ready summaries. That makes the data useful for billing, profitability, and client reporting rather than just attendance.
Keito is different because it treats time as billing evidence, not just duration. A generic timer records how long something took; Keito records who did the work, where it belongs, whether it was reviewed, and how it should appear in client billing context.
Turn non-billable time tracking into invoice-ready evidence by reviewing every entry for client, project, billable status, approval state, and billing notes before finance creates the invoice. Keito keeps those checks in the same workflow so the client summary is backed by reviewed work, not a late spreadsheet cleanup.
A client-ready non-billable time tracking report should include the client, project, task, contributor, billable status, approval state, and a concise explanation of the work completed. Keito keeps those details connected so reports can answer client questions without exposing internal delivery noise.
Solo includes 1 licensed user, unlimited AI agents, Mac desktop and iOS apps, Stripe payments, and standard CSV and Excel exports. Pro adds your team. Business adds integrations, planning, advanced reporting, and stronger controls.
1 licensed user
For independent consultants, freelancers, and small studios running work with AI agents.
Team collaboration
For teams that need shared workspaces, approvals, and team-level project visibility.
Advanced operations
For organizations that need integrations, planning, advanced reporting, and stronger controls.
AI agents do not require licenses on any plan.
Solo, Pro, and Business can use API keys for agent workflows.
Solo, Pro, and Business include standard CSV and Excel data export.
Start with Solo, add people on Pro when you need reviewers or collaborators, and see how Keito turns tracked effort into clearer reports.