Marketing agency time tracking

Track marketing campaigns and bill retainer clients without per-seat pricing.

Keito is built for marketing agencies that bill clients for creative and campaign work — flat-rate pricing, retainer tracking, and client billing evidence that covers every account team member without a per-seat cost spike each month.

$49
Flat team plan from
$0
Per-seat fees
14 days
Trial workspace
app.keito.ai / agency

Retainer close

Spark Growth Agency

Monthly billing

$52.8k

Active clients

11

Campaign hours

614h

Retainers

8

Campaign hours captured

Paid media and creative

Live

Account manager review

All retainer hours approved

Done

Client invoices ready

By account and service line

Next
01

Built around the work before the invoice

Marketing agency billing is a monthly discipline — campaign hours, retainer balances, and creative work all need to reach the invoice without manual consolidation.

Capture delivery work by client and role

Record time by client, project, and team member role so billing reports reflect actual team composition without needing a separate tracking system per person.

Review team-level billing before it leaves the project

Give project leads a combined view of who worked on what, what is billable, and whether the team effort matches the client story before invoice prep starts.

Report team delivery in client billing language

Produce summaries that explain team effort by deliverable, milestone, or service area so clients understand what they are paying for.

02

Retainer and campaign billing

Give every marketing retainer a billing record the client trusts

Marketing agencies lose billing accuracy when campaign managers, copywriters, designers, and media buyers log time in separate systems or rely on memory at month end. When a retainer client questions why this month cost more, the answer needs to come from a reviewed, per-person billing record — not a consolidated spreadsheet built in the last 24 hours before the invoice goes out. Keito creates that record: every campaign and retainer client has a live billing view that account managers can approve before invoices are prepared.

Track creative, media, strategy, and account management hours in one billing workspace

Review retainer usage against the agreed scope before invoicing clients

Produce client-ready summaries by campaign, service line, and monthly period

Workflow fit

Retainer tracking

Keito keeps marketing agency time tracking connected to client, project, billable status, approval, and invoice context before the work reaches finance.

Track creative, media, strategy, and account management hours in one billing workspace

Review retainer usage against the agreed scope before invoicing clients

Produce client-ready summaries by campaign, service line, and monthly period

03

What Keito adds to marketing agency time tracking

Team billing without per-seat penalties

Keito flat pricing means project leads can add contractors, specialists, and reviewers without facing a billing escalation each time the delivery team changes composition.

  • Flat-rate team plans from $49/month
  • Mix of full-time and contract contributors
  • Finance and project lead reviewers included

Delivery context the whole team fills in

Keito is designed for teams who move fast. It captures the minimum needed for billing accuracy: client, project, task, and billable status, without turning every entry into a form.

  • Quick entry with client and project tags
  • Billable or non-billable classification per entry
  • Manager review before entries become billing evidence

One billing view across the full team

Project leads can see all team contributions to a client engagement, not just their own entries, so the billing review is a single step rather than an aggregation exercise.

  • Project and team utilization view
  • Combined billing summary by client
  • Exportable team report for invoice backup
04

Compare the workflow

The difference is not just recording time. It is whether the record can support billing, project decisions, and client conversations.

Area Keito Typical setup

Retainer tracking

Set monthly retainer budgets per client and track hours against them in real time.

Generic time trackers show hours but not retainer consumption or remaining headroom.

Team billing

Flat-rate pricing includes account managers, creatives, media buyers, and finance reviewers at no extra cost.

Per-seat pricing makes it expensive to include all agency contributors in the billing workflow.

Campaign visibility

Track time by campaign, channel, and deliverable for billing and internal resource conversations.

Marketing project tools track task status, not billable hours by campaign and client.

05

Related solution pages

06

Useful reading

Frequently asked questions

How do marketing agencies track billable hours?

The most effective approach is a single workspace where campaign managers, creatives, and media buyers log time with client, campaign, and service line context. Account managers review entries against the retainer scope before billing, and clients receive summaries that match the retainer language they agreed to.

How do I track retainer hours for marketing clients?

Keito lets you set a monthly retainer budget per client and track all campaign and creative hours against it in real time. Account managers can see retainer consumption throughout the month, have early conversations about scope when hours run high, and produce the retainer summary at billing time without manual assembly.

What time tracking features do marketing agencies need?

Marketing agencies need time tracking that supports multiple service lines per client (strategy, creative, media, account management), monthly retainer budget visibility, approval workflows for account manager review, flat-rate pricing that includes the whole account team, and client-ready export formats for invoice backup.

Why do marketing agencies switch from per-seat time trackers?

Marketing agencies typically switch when per-seat pricing becomes unsustainable as the account team grows — adding new campaign managers, freelance copywriters, or media buyers creates cost conversations every month. Flat-rate pricing means agencies can add team members to the billing workflow without renegotiating the tool budget.

03

Start solo. Add people when you need them.

Solo is built for one human owner and unlimited AI agents. Pro adds human teammates. Business adds integrations, exports, and online invoice payments.

Solo

One human owner

For independent consultants, freelancers, and small studios running work with AI agents.

$19 /mo

Start Solo
1 human owner
Unlimited AI agents
API access and API keys
Time, expenses, projects, and invoices
Agent source tracking
AI agent work invoice grouping
Most popular

Pro

Team collaboration

For teams that need shared workspaces, approvals, and team-level project visibility.

$49 /mo

Start Pro
Unlimited human team members
Everything in Solo
Team management and invites
Timesheet and expense approvals
Team reports and utilization
Per-member billing rates

Business

Advanced operations

For organizations that need integrations, exports, online payments, and stronger controls.

$199 /mo

Start Business
Everything in Pro
Xero and QuickBooks
Stripe invoice payments
CSV and Excel data export
Custom roles and SSO
Priority support
Agents are included

AI agents do not count as human seats on any plan.

API on every paid plan

Solo, Pro, and Business can use API keys for agent workflows.

Business-only payments

Stripe payments, exports, Xero, and QuickBooks are on Business.

Build a cleaner billing record for marketing agencies tracking campaign hours, creative retainers, and client billing for multiple account teams.

Start with Solo, add people on Pro when you need reviewers or collaborators, and see how Keito turns tracked effort into clearer reports.

Track marketing agency billing