PR agency time tracking

Track PR account work and bill every retainer hour with a clean record.

Keito gives PR agencies and public relations firms a dedicated billing workspace: log account hours by client and activity type, separate billable work from admin, and review before monthly retainer invoices are sent.

$49
Flat team plan from
0
Per-seat billing surprises
14 days
Trial workspace
app.keito.ai / pr-billing

Retainer review

Narrative PR Agency

Account hours this month

214.0h

Active work

24

Reviewed

91%

Ready to bill

$18.4k

Time captured with context

pr agency time tracking

Live

Billing review complete

Client and project checked

Done

Invoice evidence ready

Approved summary prepared

Next
01

Built around the work before the invoice

pr agency time tracking needs more than a timer. The billing record has to keep client, project, approval, and invoice context together before the work reaches finance.

Capture delivery work by client and role

Record time by client, project, and team member role so billing reports reflect actual team composition without needing a separate tracking system per person.

Review team-level billing before it leaves the project

Give project leads a combined view of who worked on what, what is billable, and whether the team effort matches the client story before invoice prep starts.

Report team delivery in client billing language

Produce summaries that explain team effort by deliverable, milestone, or service area so clients understand what they are paying for.

02

PR retainer billing accuracy

Show PR clients what their retainer covered every billing period

PR agencies billing on retainers face a recurring client communication challenge: the retainer covers account management, media relations, campaign execution, and crisis response — but clients increasingly want to understand what hours their retainer actually purchased. When PR account teams cannot produce a clear breakdown of billable activity per client per month, retainer renewal conversations become negotiations rather than value demonstrations. Keito gives PR agencies the structure to log account work by client and activity type as it happens — media pitching, press coverage, campaign planning, client calls, monitoring, and reporting — separate clearly billable account work from admin and business development, and review the monthly billing record before retainer invoices are prepared. The result is a retainer invoice that comes with a defensible activity summary rather than a single line item that clients have learned to question.

Log PR account hours by client and activity — media pitching, campaign work, client calls, monitoring, reporting

Separate billable account work from agency admin, pitch preparation, and non-billable business development

Review monthly billing records before retainer invoices go out — justify scope and demonstrate value

Workflow fit

PR retainer billing clarity vs single-line-item invoices

Keito keeps pr agency time tracking connected to client, project, billable status, approval, and invoice context before the work reaches finance.

Log PR account hours by client and activity — media pitching, campaign work, client calls, monitoring, reporting

Separate billable account work from agency admin, pitch preparation, and non-billable business development

Review monthly billing records before retainer invoices go out — justify scope and demonstrate value

03

What Keito adds to pr agency time tracking

Team billing without per-seat penalties

Keito flat pricing means project leads can add contractors, specialists, and reviewers without facing a billing escalation each time the delivery team changes composition.

  • Flat-rate team plans from $49/month
  • Mix of full-time and contract contributors
  • Finance and project lead reviewers included

Delivery context the whole team fills in

Keito is designed for teams who move fast. It captures the minimum needed for billing accuracy: client, project, task, and billable status, without turning every entry into a form.

  • Quick entry with client and project tags
  • Billable or non-billable classification per entry
  • Manager review before entries become billing evidence

One billing view across the full team

Project leads can see all team contributions to a client engagement, not just their own entries, so the billing review is a single step rather than an aggregation exercise.

  • Project and team utilization view
  • Combined billing summary by client
  • Exportable team report for invoice backup
04

Compare the workflow

The difference is not just recording time. It is whether the record can support billing, project decisions, and client conversations.

Area Keito Typical setup

PR retainer billing clarity vs single-line-item invoices

Keito keeps pr agency time tracking tied to clients, projects, billable status, approvals, and billing summaries in one workspace.

Typical setups capture time in one tool and rebuild the billing explanation later from exports, comments, or spreadsheet cleanup.

Review before invoicing

Managers review entries before they become invoice evidence, so missing context is fixed internally rather than during a client dispute.

Raw timer exports usually reach finance before delivery leads have confirmed whether the work is billable, complete, or client-ready.

Predictable team pricing

Flat-rate plans let delivery staff, reviewers, contractors, and finance users participate without per-seat pricing friction.

Per-seat time trackers make teams choose between clean billing participation and controlling tool spend.

05

Related solution pages

06

Useful reading

Frequently asked questions

What is the best way to manage pr agency time tracking?

Use a workspace where time is captured against the right client and project, reviewed before invoicing, and exported as billing evidence. Keito is built around that workflow, so pr agency time tracking is not separated from the approval and invoice context it needs.

Can Keito help with pr agency time tracking?

Yes. Keito tracks work by client, project, person, billable status, and review state, then turns approved records into client-ready summaries. That makes it useful when pr agency time tracking needs to support billing, profitability, and client reporting rather than just attendance.

How is this different from a generic timer?

A generic timer records duration. Keito records billable context: who did the work, which client and project it belongs to, whether it has been reviewed, and how it should appear in billing evidence.

03

Start solo. Add people when you need them.

Solo is built for one human owner and unlimited AI agents. Pro adds human teammates. Business adds integrations, exports, and online invoice payments.

Solo

One human owner

For independent consultants, freelancers, and small studios running work with AI agents.

$19 /mo

Start Solo
1 human owner
Unlimited AI agents
API access and API keys
Time, expenses, projects, and invoices
Agent source tracking
AI agent work invoice grouping
Most popular

Pro

Team collaboration

For teams that need shared workspaces, approvals, and team-level project visibility.

$49 /mo

Start Pro
Unlimited human team members
Everything in Solo
Team management and invites
Timesheet and expense approvals
Team reports and utilization
Per-member billing rates

Business

Advanced operations

For organizations that need integrations, exports, online payments, and stronger controls.

$199 /mo

Start Business
Everything in Pro
Xero and QuickBooks
Stripe invoice payments
CSV and Excel data export
Custom roles and SSO
Priority support
Agents are included

AI agents do not count as human seats on any plan.

API on every paid plan

Solo, Pro, and Business can use API keys for agent workflows.

Business-only payments

Stripe payments, exports, Xero, and QuickBooks are on Business.

Build a cleaner billing record for pr agencies, public relations firms, and communications consultancies that bill clients on retainers and hourly rates for media relations, campaigns, and account management.

Start with Solo, add people on Pro when you need reviewers or collaborators, and see how Keito turns tracked effort into clearer reports.

Track PR agency hours in Keito