Professional services AI billing

Professional services billing when AI agents are part of delivery.

Keito helps services teams bill human work, AI-assisted work, model costs, tool expenses, and project delivery evidence from the same reviewed record.

Services
billing record for people, agents, and expenses
Review
before AI costs reach client invoices
Margin
visible by client, project, and engagement
app.keito.ai / services-ai

Approved

Northstar Services

Client billing record

$24.8k

People

$17.2k

AI costs

$2.1k

Expenses

$1.4k

Billable work approved

Human plus AI-assisted delivery

Done

AI cost recovered

Provider spend by project

Ready

Client summary attached

Grouped by deliverable

Sent
01

Built around the work before the invoice

Professional services firms are adding AI agents to delivery, but most billing systems still assume work is done by humans only. Keito gives the review layer for mixed human and AI delivery.

Capture every billable delivery input

Record human time, AI-assisted work, LLM usage, software costs, and expenses under the same client engagement.

Review AI costs before recovery

Decide which AI costs are pass-through, marked up, included, or written off before invoice preparation starts.

Report the work in client language

Turn detailed source records into clean summaries grouped by outcome, milestone, project, or service area.

02

Professional services AI billing

Recover AI delivery costs without weakening client trust

When professional services teams introduce AI agents, the economics change quickly. Some work becomes faster, some model and tool costs increase, and some review time becomes more important. Clients need a clear billing story, and firms need margin control. Keito provides the middle layer: detailed enough internally to track human and AI delivery cost, but structured enough externally to support clean invoices and client conversations.

Track human time, AI-assisted work, LLM usage, and expenses by engagement

Review AI costs before deciding how to recover them from clients

Create client summaries that explain delivery without exposing internal systems

Workflow fit

Delivery model

Keito keeps professional services ai agent billing connected to client, project, billable status, approval, and invoice context before the work reaches finance.

Track human time, AI-assisted work, LLM usage, and expenses by engagement

Review AI costs before deciding how to recover them from clients

Create client summaries that explain delivery without exposing internal systems

03

What Keito adds to professional services ai agent billing

Client billing record for mixed delivery

Keito combines time, expenses, AI agent costs, and project context so billing reviews reflect how professional services work is now delivered.

  • Human and AI source tagging
  • Expense and model cost records
  • Client and project attribution

Review rules before invoice prep

Delivery leads can decide whether AI costs are billed, marked up, passed through, or absorbed before finance creates the invoice.

  • Billable classification
  • Approval workflow
  • Client-ready billing summaries

Margin view for AI-enabled delivery

Understand whether AI-assisted delivery improves margins on each project or creates hidden cost that erodes services profitability.

  • Project cost visibility
  • Human plus AI margin context
  • Budget drift signals
04

Compare the workflow

The difference is not just recording time. It is whether the record can support billing, project decisions, and client conversations.

Area Keito Typical setup

Delivery model

Human time, AI agent costs, expenses, and project context together

Human timesheets separated from AI provider bills

Client trust

Reviewed summaries that explain AI-assisted delivery clearly

Unexplained AI charges or absorbed overhead

Profitability

Margin visibility by engagement before billing closes

After-the-fact analysis from finance exports

Scalability

Designed for teams adding AI work without per-agent seats

Traditional billing tools that model only people

05

Related solution pages

06

Useful reading

Frequently asked questions

Should professional services firms bill clients separately for AI agent work?

It depends on the contract. Keito gives the cost record so teams can choose whether to include AI cost in a fixed fee, pass it through, mark it up, or write it off.

Can Keito track AI costs without showing raw provider data to clients?

Yes. Internal source metadata can be used for review while external summaries use the level of detail appropriate for the client relationship.

Does Keito work for consulting retainers?

Yes. Retainer teams can track time, AI agent work, and costs throughout the period, then review the record before client reporting or renewal conversations.

How does this support project profitability?

Keito keeps human effort and AI-related delivery costs in the same engagement record so teams can compare total delivery cost with fees, retainers, and invoices.

03

Start solo. Add people when you need them.

Solo is built for one human owner and unlimited AI agents. Pro adds human teammates. Business adds integrations, exports, and online invoice payments.

Solo

One human owner

For independent consultants, freelancers, and small studios running work with AI agents.

$19 /mo

Start Solo
1 human owner
Unlimited AI agents
API access and API keys
Time, expenses, projects, and invoices
Agent source tracking
AI agent work invoice grouping
Most popular

Pro

Team collaboration

For teams that need shared workspaces, approvals, and team-level project visibility.

$49 /mo

Start Pro
Unlimited human team members
Everything in Solo
Team management and invites
Timesheet and expense approvals
Team reports and utilization
Per-member billing rates

Business

Advanced operations

For organizations that need integrations, exports, online payments, and stronger controls.

$199 /mo

Start Business
Everything in Pro
Xero and QuickBooks
Stripe invoice payments
CSV and Excel data export
Custom roles and SSO
Priority support
Agents are included

AI agents do not count as human seats on any plan.

API on every paid plan

Solo, Pro, and Business can use API keys for agent workflows.

Business-only payments

Stripe payments, exports, Xero, and QuickBooks are on Business.

Build a cleaner billing record for consultancies, agencies, technical services firms, and ai-enabled professional services teams that need client billing records for people and ai systems.

Start with Solo, add people on Pro when you need reviewers or collaborators, and see how Keito turns tracked effort into clearer reports.

Track professional services AI billing