Roles & Permissions

Keito uses a role-based permission system to control what team members can see and do within your workspace.

Permission Levels

Member

The default role for team members. Members can:

  • Track their own time and expenses
  • View their own reports
  • Edit their own profile
  • See projects they’re assigned to
  • Submit timesheets for approval

Manager

An elevated role for team leads and project managers. In addition to Member permissions, Managers can:

  • View time and expenses from their assigned teammates
  • Approve or reject submitted timesheets
  • See reports for their assigned team
  • Manage projects they’re assigned to as project manager

Administrator

Full access to all workspace features. Administrators can:

  • View and edit all time entries and expenses across the workspace
  • Approve any timesheet
  • Create, edit, and archive projects, clients, and tasks
  • Manage team members (invite, edit, archive)
  • Configure workspace settings
  • Manage integrations
  • Access all reports with full data
  • Manage billing and subscription

Granular Manager Permissions

Administrators can customise exactly what managers can do by toggling specific permissions:

PermissionDescription
Create projectsCreate new projects for their clients
View/edit billable ratesSee and modify hourly rates
Draft invoicesCreate invoice drafts for managed projects
Send/edit invoicesSend and modify invoices for managed projects
Create/edit clients and tasksManage the client and task directory
Edit team time and expensesModify entries belonging to assigned teammates
Withdraw approvalsUndo a previous timesheet approval

These permissions are configured per-manager from the Team management page.

Teammate Assignments

Managers can be assigned specific teammates, limiting their visibility and approval authority:

  • A manager only sees time/expenses from their assigned teammates.
  • They can only approve timesheets from their assigned teammates.
  • They only see their assigned teammates in reports.

If no teammates are assigned, the manager has no team visibility (beyond their own data).

Business Roles

Separate from permission levels, business roles are organizational labels used for reporting and filtering:

  • Examples: Designer, Developer, QA Engineer, Project Manager, Consultant
  • Users can have multiple business roles.
  • Roles don’t affect permissions — they’re purely for categorization.
  • Use roles in report filters to analyse time by discipline.

Manage business roles from Manage > Roles.

Role Assignment

Roles are assigned when inviting a team member or can be changed later by an administrator:

  1. Go to Team.
  2. Click on a team member.
  3. Change their permission level (Member, Manager, Administrator).
  4. For managers, configure granular permissions and teammate assignments.