Managing Agent Users

Agent users are profiles that represent AI agents in your workspace. They have names, rates, and project assignments — just like human team members.

Creating an Agent User

  1. Go to TeamAdd Member.
  2. Set the user type to Agent.
  3. Enter a name for the agent (e.g., “review-bot-01”, “code-agent”).
  4. Set the billable rate and cost rate.
  5. Assign the agent to projects.

Agent vs. Human Users

Feature Human User Agent User
Can log in to UI Yes No
Has API key Optional Yes
Billable rate Yes Yes
Project assignment Yes Yes
Approval workflow Yes Yes
Shows on invoices Yes Yes (with Agent badge)
Capacity planning Yes Optional

Best Practices

  • One agent user per logical agent. If you have a code review bot and a documentation bot, create separate agent users for each.
  • Set appropriate rates. Agent rates are typically lower than human rates. Consider what the client will accept.
  • Assign to specific projects. Agents should only track time against projects they’re assigned to, just like humans.
  • Review agent entries regularly. Include agent timesheets in your weekly approval cycle.