Company Settings

Open Settings to manage your own preferences and, if you are a workspace administrator, shared workspace settings. Keito uses https://app.keito.ai for every workspace; there is no separate company URL or configurable subdomain.

The Settings page is divided into Billing, Preferences, Integrations, and Import/Export. Billing and shared workspace controls are available only to administrators.

Preferences

Your preferences

These settings apply only to your Keito account:

  • Interface theme — Use the system theme or choose a light or dark appearance.
  • Default time view — Open Time in Day or Week view.
  • Default project activity — Open Projects with all projects or the current month’s activity.
  • Default time-entry order — Choose the initial ordering used on Day view and Detailed Time reports.
  • Clock display — Use a 12-hour or 24-hour clock.
  • Timezone — Set the timezone used for your dates and times.
  • Standard work week — Set your personal weekly capacity and timesheet fill amount.

Workspace preferences

Administrators can manage shared workspace defaults under Settings > Preferences, including:

  • the company name and account-owner display name;
  • week start and fiscal year end;
  • public and internal time-entry note behaviour;
  • time-entry billability controls;
  • weekly timesheet display and row ordering;
  • time rounding and timesheet approvals;
  • expense-date and approval-lock behaviour;
  • default weekly capacity and utilisation reporting;
  • time off (on/off, approval, leave year and default allowance) — see Time Off;
  • planning visibility — see Who can see Plan;
  • default currency and date and duration formats; and
  • timer mode and whether past timer starts are allowed.

Changing the workspace currency does not convert existing team-member rates. Keito identifies people whose rates remain in another currency so an administrator can review them deliberately.

Approved time and draft invoice corrections

Owners and administrators can allow corrections to existing approved time without withdrawing approval. Eligible linked draft invoices can update with the correction.

To find the setting:

  1. Open Settings → Preferences in the intended workspace.
  2. Scroll past Your preferences to Workspace preferences.
  3. Find Allow owners and administrators to edit approved time until invoicing is finalized, below Harvest time entry editing and above Post-lock time corrections.
  4. Hover over the current value and click its pencil icon, or Tab to the row’s Edit button and press Enter.
  5. Choose Allowed and click the checkmark to save. The saved value should show Allowed.

It is Blocked by default. Only owners and administrators see and change the workspace setting; it does not give managers or members permission to correct approved time.

When allowed, eligible notes, hours, project, task and explicit billability corrections preserve submission, approval and saved rates. Draft invoice changes are saved together with the time correction; changes that affect manual invoice adjustments require review. Issued, paid and protected external billing stays locked.

Older drafts may need the optional Set up time corrections action below the invoice preview in Review invoice. The action stays hidden while the preference is Blocked. Newer drafts may already support corrections and need no setup.

Post-lock time corrections is a separate preference for correcting locked time; it does not enable the draft invoice updating workflow. Adding missing time to an approved week is also a separate reopening process.

See Correcting Time on Draft Invoices for screenshots, the setup choices, the correction workflow and troubleshooting. To disable future use, change the same row to Blocked and save; previous corrections are not undone.

Reporting

Detailed Time exports show each timer entry’s start and end time before its description in the Notes field by default. To remove those times from client-facing downloads, an administrator can open Settings → Preferences → Reporting and set Detailed time export clock times to Hidden. Set it to Shown to restore the default.

The setting affects new Detailed Time CSV and Excel downloads, table PDFs, and entry-list PDFs. It does not alter descriptions in the on-screen report or generated time-report attachments added to invoices.

Company Information and Invoice Appearance

Invoice-facing company details are configured separately from the main Settings page:

  • Go to Invoices > Configure > Company Information to update the company name and the address shown on invoices.
  • Go to Invoices > Configure > Appearance to upload a logo and customise invoice and estimate presentation.

Keito does not currently expose company phone-number or custom-subdomain settings. See Invoice Settings for all invoice configuration options.

Billing

Workspace administrators can use Settings > Billing to review the current plan, manage the subscription, and open the billing danger zone.

Workspace owners can permanently delete the Keito workspace from Settings > Billing > Danger Zone. Deletion removes the workspace data, files, integrations, audit history, and exclusive user accounts, and all company members lose access. This is different from cancelling a subscription.

See Delete Account and Data for the complete deletion process.

Integrations

Use Settings > Integrations to connect the services available on your plan. These include accounting, online payments, planning and HR, calendar, and productivity integrations.

For online invoice payments, see Stripe Payments.

Import and Export

Administrators can use Settings > Import/Export to import Harvest data and to open the data import and export tools available on the workspace plan.

Who Can Change Settings

Every user can change their own preferences. Only workspace Administrators can modify shared workspace settings, billing, integrations, and import/export configuration.